Recently we found ourselves fortunate enough to be travelling to Melbourne for work and after our good experience at the DoubleTree Hotel San Diego Downtown we decided to give this one a go (DoubleTree is a fairly new brand to Australia.)
The famous cookie was offered on arrival however… it is just not as good as the DoubleTree cookies in the U.S.!! A minor slight, of course. The cookie on arrival is a lovely DoubleTree touch and it was also offered on departure. I assume it is a bit different (more biscuity than cookie) to cater to the Australian market. Check in was quick and easy, the staff were excellent throughout our visit, even providing us with a couple of umbrellas when the Melbourne weather inevitably took a turn for the worse!!
We stayed in a King City View Room and to be completely honest… I wouldn’t worry with the City View again. I would go for Flinders St Station view or not go for a view. It’s not that it is particularly bad, it’s just not particularly great. Additionally, this does grant you extra space but it is a little like there is furniture missing from the room or something! For example, an ottoman for the armchair, a small occasional table near the bathroom wall which is very bare and the bed centred at the feature wall, it is these features that made it feel a little like we were in a motel (the bed in particular, as there is plenty of space to centre it.) Turndown service was provided only on the first night and there was only one bedside table in the room.
Bathroom amenities however were excellent – Crabtree and Evelyn, and staff happily supplied us with an extra shower gel. The whole bathroom was actually quite a highlight. Beautifully renovated, great shower and good lighting (especially for makeup – quite unusual in a hotel bathroom.) No iron in the room but after enquiring an ironing board and iron were sent up and were much better quality than usually found in hotels.
All in all, we really enjoyed our stay in the DoubleTree. The location is great for getting around and you are at the doorstep of a tram stop within the free city grid. The renovation is lovely, state of the art and evident from the second you spot the hotel on the street.